ONE CALL Technical Support: 636-557-8888

Authorized Technical Support provider for:
Afaria, RemoteWare, Kaseya, Cambia, CompuSec and more

ATC maintains a high level of expertise in delivering product and applications support to our clients. Our ONE CALL support program is offered for all of the solutions we implement. We are known for our quality of support and have become a reliable partner for our clients. Drawing from our 200+ implementations, we are usually able to solve problems in a single call.
Our standard support services are:

• Remote Monitoring – of servers from our support center
• Help Desk – technical support for administrators
• Hosting – communications and systems management servers
• Deployment Support – to help you rollout systems to users
• Product Technical Support – Afaria, RemoteWare, Cambia, Kaseya, LiveConnect CompuSec and more

ATC is an Authorized Technical Support provider for a number of companies including iAnywhere, Cambia, Kaseya, Religent and others. This gives you invaluable access to the engineers who implemented your solution and decreases the time it takes to understand and resolve your problems.

Our support department proactively monitors critical patches and program updates and ensures they are deployed to our customers in a timely fashion. We also provide help to those developing new solutions that need some guidance on the best techniques to use. ATC has a fully-equipped testing lab to reproduce customer issues and to test patches, fixes, and work-arounds prior to customer implementation of any changes.

We are staffed to answer calls. We dislike calling queues as much as you do, so we staff to keep you out of them!

Getting in touch with our help desk is quick and easy. Our standard support hours are 7AM-6PM Monday-Friday, or you can send an email. We also have support engineers available 24 hours a day, 7 days a week who can make sure your business critical processes stay functioning.

Contact our dedicated support line at 636-557-8888, or send an email .