|
Our solutions for mobile users take into consideration that corporations have specific guidelines for applications management, patch management, data management and security. Our solutions focus on leveraging existing technologies and creating a framework for managing and automating the technological tasks your mobile users perform, making your life easier.
After implementing systems for more than 200 organizations, we know what it takes to make these systems function without a large support staff to manage them. We have implemented enterprise systems that support more than 5000 users in the field and those supporting a much smaller base of less than a 100 customer service Reps.
Our areas of mobile expertise include:
- Automating the detection, connection and disconnection from the Internet and VPN
- Automating the identification, distribution and installation of operating system patches
- Automating the synchronization of custom and 3rd party applications
- Facilitating the integration of custom applications within the mobile user framework
- Distributing, installing and patching software with users who are sometimes connected and always connect at lower than LAN speeds
- Anti-Virus/Anti-Spyware installation and signature file updates, regardless of user location
- Hardware and software asset management for mobile users using industry accepted tools
- Document distribution for mobile users
- Extending SMS beyond the LAN
Our mobile solutions include:
- Task automation
- Network connection initiation
- Email download
- Patch distribution
- SMS connection management
- Software distribution and installation
- Directory synchronization
- Document distribution
- Custom application synchronization
- Configuration management (hardware and software)
- Security (centralized control of valid users)
- Full disk encryption solutions
- Communications management - optimized for mobility and ease-of-use
- Total session management - connection and activity management
- Problem management - identification, resolution and prevention
- Change management - planned execution of changes to configuration
- Centralized control and support
- Data distribution & management - automated data transfer for field users
- Logging & reporting - review and audit all mobile users connection tasks, including 3rd party and in-house applications
|
