Systems Management and Security for Mobile Workers
Keep the devices used by frontline workers running smoothly—
even if they never come into the office
It’s on the front lines of business—where sales people interact with customers and service employees resolve customer issues—where companies can achieve true breakthroughs in revenue, customer service and bottom line profitability. That’s why it’s so critically important to ensure the technology used by frontline workers is just as reliable, secure and available as that used by employees back at headquarters.
While it’s true that most sales or service personnel have powerful laptops out in the field, their situation is a little different than that of an office worker when technology goes awry. Out in the field there are no dedicated onsite IT support personnel and few hardware and software resources. Whereas a missing software update or patch may cause a little inconvenience for someone at headquarters, it could literally take a salesperson out of commission if she can’t access programs or data needed to win business out in the field.
That’s why ATC offers Afaria, the leading mobile systems management software—to make sure your frontline workers have the same enterprise power and information access as if they were within the four walls of the enterprise.
With Afaria, IT can easily:
- Gather hardware and software inventory information
- Update software
- Install the latest patches
- Back up data
- Fix configuration issues
- Secure devices
- Upload or download documents and data
Afaria runs in the background, staying out of the way of frontline employees while keeping their systems running and up-to-date.
ATC has years of experience in designing and deploying frontline solutions that include Afaria. In fact, ATC won the 2005 iAnywhere Solutions Innovator Award for its success in helping companies at the front lines manage and secure their systems.
If you’d like to learn more about how ATC can make the laptops used on the front lines just as reliable, secure and available as those used by employees back at headquarters, contact us today for a complimentary, no-obligation consultation.
