RemoteWare

The Retail Tool That Takes Headquarters To Every Store Every Day

 RemoteWare is one of those rare applications first adopted by IT, then quickly discovered and used on a daily basis by management, marketing, human resources – all the departments that need insight into what’s happening on the front lines of business, their stores. Retail companies around the world depend on RemoteWare every day to:

• Collect high volumes of sales data from store locations
• Publish and deliver marketing, sales, and training to store employees
• Distribute security and software updates across all store hardware and applications
• Remotely diagnose and trouble shoot PCs at the stores

Retail Polling. Every day, point-of-sale employees collect invaluable sales and marketing data through customer payment transactions. RemoteWare gives companies a rapid means for acquiring this information across all stores. Whether you have hundreds or thousands of stores, RemoteWare can collect all generated data in just one night so that management, sales, and marketing can keep a daily pulse on sales.

Software Distribution. RemoteWare automates and optimizes the delivery of files, applications, and updates to remote systems running Microsoft Windows operating systems. During a communication session it automatically checks installed software, verifies that it is current, and looks for damaged or missing files. Then, only the necessary files are delivered, using the communication optimization features of RemoteWare to minimize connect time.

Remote Control. RemoteWare provides administrators full, secure, remote takeover capabilities that can be used for help desk support, server support and for remote access to machines used by workers at the front lines of business.

Support for Heterogeneous Environments. RemoteWare supports a a large variety of supported remote devices found in the retail environment including Windows, Linux, Unix, IBM 4690, and also a broad range of networking options, including asynchronous dial-up connections and VSAT and frame relay IP networks.

Content Management. Align your marketing messages across all point-of-sale locations. RemoteWare’s easy to use content publication and distribution feature lets you quickly publish and send the most current product information, promotion details, and more to every store at once.

ATC is proud to be an authorized reseller of RemoteWare, the award-winning retail systems management tool from Sybase. We’ve helped numerous companies launch RemoteWare within their operations, including Sodexo, True Value Hardware, and Casey’s General Stores, and provide them with ongoing support for this indispensable tool.

For a detailed look at RemoteWare features and benefits, schedule a consultation with ATC today.