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Frontline systems at retail sites are what you depend on everyday to serve your customers. RemoteWare helps you automate data management, applications management, software distribution, polling, file transfers, connection management security – with centralized control. RemoteWare is a powerful systems management solution that allows you to automate the collection and exchange of data from remote sites. RemoteWare gives you the capabilities to keep your applications and operating systems up-to-date, as well as the ability to manage the distribution and collection of data, as well as report detailed information about hardware and software installed locally at each site.

 

RemoteWare was designed specifically for remote systems that connect either intermittently or over lower-than-LAN speeds, even dial-up. RemoteWare helps you move information efficiently, reliably and securely between a central location and thousands of remote sites, such as retail stores, branch offices and unattended kiosks. At the same time, you can:

 

·          Reduce communication and system management costs.

·          Increase IT service levels.

·          Minimize end-user involvement.

·          Maximize throughput without increasing actual bandwidth.

 

RemoteWare's core capabilities provide the essential communication and session automation to address your needs, including the ability to:

·          Centrally schedule and initiate unattended management sessions which are transparent to end users.

·          Send only the binary difference in files, rather than the entire updated file, in order to reduce overhead.

·          Send and install operating system and application patches.

·          Segment large updates over a number of connections.

·          Update Anti-Virus engine/signature files (and report if a virus has been detected!).

·          Collect the current hardware and software configuration from the remote site.

·          Optimize for available bandwidth (VSAT vs. Frame Relay vs. Dial Up).

·          Optimize for intermittent connections (Restart Failed Sessions at point of failure).

·          Provide a detailed audit trail with logging and reporting to help achieve compliance with programs such as Visa CISP, Sarbanes-Oxley, HIPAA, and others.

 

RemoteWare Multicast:

 

Multicast is an add-on component to RemoteWare which allows you to share information across your entire organization in a cost- and time-efficient manner, freeing up network, server and human resources and thus improving your bottom line. By shrinking the time it takes to exchange data with your fixed site systems, you reduce the load on your servers and the amount of manpower needed to manage the data transfer process.

·          Provides fast, simultaneous delivery of business critical information.

·          Maximizes your investment in persistent TCP/IP connections to your site.

·          Allows the distribution of very large files that would otherwise be impossible to distribute over the wire.

·          Allows for more efficient use of all resources - network, servers, and operational employees

 

For technical information on RemoteWare, visit our Technical Resources page.


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