Technology:
Telephony Hardware (communication boards), Software based VoIP.
ATC and Eicon Networks:
ATC and Eicon worked together to create a solution for True Value Hardware to provide communications between all of their locations. They needed to replace their existing communication solution due to reliability and scalability issues. ATC leveraged Eicon's Diva Server benefits to provide a easy to use and cost effective solution that was reliable - offering multiple options for support and troubleshooting; scalable - ability to expand to up to 8 cards per server, with various options for TDM and IP connectivity.
About Eicon Networks:
Eicon Networks Corporation is a leading designer, developer and manufacturer of quality communication products for networked business applications. Founded in 1984 and Headquartered in Montreal, Canada, Eicon today has a global presence with regional offices across the world distributing, marketing and supporting its products in more than 80 countries through a network of channel partners, with an installed base of over 3 million units.
Diva Server is a family of robust communication adapters offers connectivity via Analog, ISDN Base Rate (BRI) and Primary Rate (PRI) as well as E1/T1 and dual/quad E1/T1 type of interfaces. They are scalable, flexible, and can handle any combination of ISDN, GSM, V.90 analog, fax, and voice calls - making them a perfect choice for building Remote Access, Fax, Unified Messaging, Voice and CTI solutions.
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